Frequently Asked Questions

Can I pay with a card?2019-02-19T18:38:44-05:00

Yes, we can take payment over the phone or in the office by credit or debit card, and now you can pay here on our website. 

Do you treat for rodents?2019-02-19T18:36:39-05:00

Yes, but only for rats or mice. We do not treat for larger rodents.

Do you spray for bed bugs?2019-02-19T18:35:10-05:00

Yes, we do, and have had good success with spray treating & re-treating.  In extreme cases, a tent fumigation is the best option.

Do I have to sign a contract?2019-02-19T18:33:47-05:00

There are no contracts to sign for pest control. For termite treatments, we do give the customer a policy/contract that is renewable annually at their option.

What areas do you service?2019-03-14T12:25:12-04:00

We provide services for most of Putnam county and somewhat into the surrounding counties. For example: Keystone, Hawthorne, Hastings, Salt Springs, Melrose, and Ft. McCoy.

Do you provide pest control for residential AND commercial customers?2019-01-29T13:04:25-05:00

Yes—we serve both residential and commercial customers. However, we are not accepting any new restaurant customers at this time.

How can I tell if the roaches in my house are German Roaches?2019-02-19T17:06:44-05:00

Who: Adult German roaches are about ¾“ long, a medium brown color, and run when you turn the lights on at night. 

What: The female roach can produce 30-40 babies from each egg sac.

Where: They spend most of their time in cracks & crevices near food & water.  They love to hide in, around, or under appliances & electronics. 

When: It is best to treat them as soon as you start seeing them – it will be quicker and less expensive.  Depending on the number of roaches you are seeing, it may take more than one treatment to get rid of them – it is a process.  The things that help the process are 1. Keep pet food put away after feeding the pet. If left out, the roaches will eat the pet food instead of the bait we will put out. 2. Cleanliness – don’t leave food out, keep floors swept and vacuumed, etc., & 3. The least amount of clutter, because clutter gives the roaches more places to hide. 

How: The way they get into your house is that someone brings them in whether they know they are doing that or not.  They can come in with groceries, cardboard boxes, appliances, electronics, or if someone comes to visit or stay over.  They can be in someone’s purse or diaper bag. 

Why: They produce at least one dozen distinct allergens that are potent triggers of asthma.

How do bugs get into my house?2019-02-19T17:07:50-05:00

For German roaches, see # 3 above. For all other bugs, they can & will come in through any crack or crevice, and are especially prone to weather conditions – too hot, too cold, too wet, too dry, or when it starts getting dark earlier in fall & winter.

How can I prevent bugs from getting into my house?2019-02-19T17:08:29-05:00

For German roaches, be careful what you bring into the house to make sure it doesn’t contain any German roaches. For all other bugs, seal up cracks & crevices, re-caulk around windows, and repair seals around doors.

Do you do spray lawns?2019-03-14T12:26:47-04:00

Yes, Sentry provides lawn sprays! Please be aware: we do lawn treatments for insects issues only! Sentry does not spray weeds/invasive plants/etc. Sentry can either treat certain areas of your lawn, or treat the entire perimeter around your home.

What are your operating hours?2019-02-19T18:30:39-05:00

Our Hours are:  Mon – Th 8-5 & closed for lunch from 12-1; & Fridays 8-12.

Holidays: We are closed for New Year’s Day, & sometimes all or part of New Year’s Eve, Memorial Day, July 4th, Labor Day, the entire week of Thanksgiving, Christmas Day, and sometimes part or all of Christmas Eve.

How can we tell if we have termites or ants?2019-02-19T17:29:04-05:00

Winged ants are often confused with termites. Carpenter ants have bodies that narrow at the waist, while termites remain about the same width down their body length. Carpenter ants do no eat wood, but they do burrow and push wood out of their way. Termite damage, however, will contain eaten wood.

Will I need to leave the premises while you treat? What if I have asthma or other breathing difficulties?2018-07-07T05:58:55-04:00

Our products are odor-free and harmless once the treated surface have dried. However, if you have breathing problems, you may want to vacate the premise for a few hours after treatment. We also offer organic options for customers with high sensitivity to pesticides.

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